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Same day or next day delivery? Manage your customers’ expectations with Storefront

Do you allow next day delivery or even same day delivery for your customers? If so, you would know how critical it is to have enough lead time from the moment your customer places an order, to your picking of the goods and loading the trucks. When the order is taken over the phone, your operators will be able to advise your customer whether same day or next day delivery is possible. However, what about online ordering? Storefront has the answer.

With the new release of Storefront, we have allowed you to set a cut-off time for next day /same day deliveries, so orders placed after the cut-off time will not be given the option for next day /same day delivery. Furthermore, if you have been taking advantage of the Debtor Specific Delivery Runs in Nexus ERP, Storefront will automatically pick up the runs this customer is designated rather than the daily runs. For example, if a Debtor  has been set up to be on a Monday and Thursday runs only, and the customer has placed an order via Storefront on Sunday night, as long as it’s before the cut-off time, he will still be able to pick the next Monday delivery; if the order is coming in after the cut-off time, the customer can only pick a delivery date from next Thursday onward.

ID-100294140

Images by Stuart Miles from freedigitalphotos.net

Posted in Nexus ERP, StoreFront | Tags: Delivery Run, Next Day Delivery |
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