If you deliver goods to your customers, you are deemed to have come across scenarios where you are requested to produce a signed delivery document months after the delivery is made. How do you currently handle that? Going through stacks of paper records to locate it, then manually scan and send it to your customer? How long does that take you? Even with a perfect filing system, a very diligent truck driver and organised internal office staff, it will take a good half an hour to an hour to achieve, not to mention the hassle you have to go through when the paper has not been filed correctly.
How do we solve this problem for our clients? Nexus Document Centre with Smart Scan is the answer. Teamed with Upstream (a Fuji Xerox company), we have come up with a solution that allows you to retrieve a signed document in seconds. We can have the outgoing documents produced out of Nexus ERP such as invoices , delivery notice etc barcoded so that at the end of day, when all your drivers come back and hand in the signed documents, they can be bulk scanned and automatically archived away into Nexus Document Centre against a seed document such as an original invoice. Using Document Centre’s search functionality, you can pull that signed document by customer, invoice number or even items being delivered.